Let us handle the words, so you can handle the business
Words. They are the core of communication, providing you with all the power you need to resonate with your readers and listeners. We use them throughout life – at university, they make our coursework look brilliant, at work we use them to persuade clients and impress partners and investors, and at home our wise words help to nurture our future generation. Thus, here at TheFeather, we believe words are the mightiest source of magic and we aim to use their power to serve your needs.
There are so many text-related services we’re offering, we know! But they aren’t designed to confuse you – our goal is to provide greater flexibility and prioritise your specific needs. To help you better understand what we can do for you, we’ve broken down our services into categories with brief descriptions and examples. We like to think that we are quite good at understanding your needs and suggesting appropriate services for you. It’s just that knowing about them will help you see how we can be useful to you and enable you to make more informed decisions!Limited letters — unlimited possibilities.
And on the eighth day, God created a myriad of copywriting services...
Intimidated by complexity of terms and variety of services? Don’t worry. We speak everyday English!
Inquiring minds grow wise.
As a start, we’ll need you to provide some information so we can better understand what you need, and what we can do for you. For example, we may ask about your intended platform, target audience, and timeline.
Just drop us an email, and we’ll take it from there!
It would be helpful if you could include some of the following information in your email:
Once we confirm the task and have the quote approved from your side, we’ll get right to work.
In some cases where deliverables are more complex or if you’re not sure where to start, we can send you a customised questionnaire. It’s all part of a tried-and-tested process to help you better communicate your information and needs – so that we can give you the best work!
We’ll also give you a specific timeline once we better understand what you need.
We usually come to an agreement via email. However, if you require a more formal form of agreement (i.e. with details such as scope, volume of work, and terms & conditions, etc.), we will be happy to do it.
We have fixed rates that are almost always done on a project basis – in this way, you’ll know upfront how much you’ll have to pay, with no surprises at the end of the day. However, if you would like to work on a per-word or per-hour basis, we are up for discussion as well.
Rates differ according to types, volume, complexity of tasks and projects – sometimes, special requirements (e.g. onsite interviews) have to be considered too.
Long-term clients, or clients who request for writing in bulk can count on reduced rates.
Email us at hello@thefeather.sg, and we’ll take it from there!
We are based in Singapore, and accept bank transfers, PayLah!, PayNow, and cheque as individual contractors. If you’re based overseas, we typically do PayPal. Having administrative or tax difficulties with payments to individuals? Not a problem! We can invoice you as a company, internationally and in various currencies. Just let us know which option is easiest for you!
Sure! We understand that some projects and campaigns are highly confidential in nature. You have our word that we’ll keep everything under wraps for however long you need us to, and we’ll be glad to make it official with an NDA.
For first-time clients, we may require an upfront payment of a certain percentage of our fee, depending on the magnitude of the project. The remaining amount will be paid after the final draft. For large projects, we may suggest a tiered payment model, with payments made at various stages of project delivery.
The default terms of payment will be within 14 days of our invoice date. A late payment fee will be charged, unless we have agreed on an alternative timeline upfront.
This depends on the extent of change – we usually work according to a pre-agreed brief. If there is significant change to the direction of your project after work has been done, extra charges will be incurred due to the extra work.
At this point, since the work has been partially done, changes may or may not be possible, and we’ll offer you different circumstances on a case-by-case basis. These include options such as making minor changes at no extra charge, adding a task adjustment fee, or in some cases, halting the project with a partial charge.
Of course, we’ll seek the fairest solution to meet you halfway regarding your revised requirements. We seek your understanding that we’d just like our work to be appreciated because we put in a lot of effort and time in our work!
Yes, you can! Our work is always subject to your review – we’re more than happy to hear your thoughts. We usually target to have the work approved within two revision rounds. As long as the initial brief is clear, things usually go smoothly!
You have our word that we work with integrity in the first place! However, for our clients’ peace of mind, we also aim at a certain uniqueness rate, and check our work against plagiarism software and AI content detectors.
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Experiencing difficulties using the form above or just feeling like dropping us an email instead? Don’t hesitate to email us at hello@thefeather.sg!